My tour was cancelled - now what?
In the event of unfavourable weather or unstable sea conditions, we sometimes have to cancel our tours for safety reasons. But that doesn't mean you can't join us another time and make the most of your day in the city! There are numerous things to do in Reykjavík on a rainy day and many of our partners even offer tours that are less weather dependent than ours.
Review the below information for a better understanding of what options are available to you now that your tour has been cancelled. We'll gladly assist you via email or phone if you have any questions.
Email:
elding@elding.is
Phone:
00354 519 5000
Rebooking, requesting a refund etc.
COMBO TOURS:
Keep in mind that if you are scheduled to do a combo tour that includes one of our cancelled services, you will still be confirmed for the second leg of the combo tour and a partial refund can be given upon a request via email. Please contact our office for more information.
REBOOK YOUR TOUR:
The Elding team happily assists you with finding a new departure if you have the chance to reschedule your tour. Check our schedule to choose the time and day that suits your travel plans and get back to us via email so we can confirm your changed reservation.
REQUEST A REFUND:
Please email us directly to request a refund for your cancelled tour. Make sure to give us your booking reference so we can easily locate your booking and process the refund as quickly as possible. Note that refunds may take 3-7 business days to process and finalise.
BOOKING THROUGH A PARTNER:
You are welcome to contact us directly to reschedule your tour that was booked through one of our trusted partners. In case you are unable to join us another day, you can email your travel planner directly to request a refund. Please note that other terms may apply when booking through a third party.
What to do on a rainy day in Reykjavík?
Go to a local swimming pool:
Relaxing in a hot tub is what many of us like to do on a day off, or even after a stressful day at work. Meeting up with friends or bringing the kids on an outing to the swimming pool has been very popular among locals for generations. In recent years, many tourists have now caught up on this trend as it is both a cheaper and more accessible alternative to the nature baths on the outskirts of the city.
Here are some of the pools closest to the city centre:
- Vesturbæjarlaug
- Laugardalslaug
- Sundhöll Reykjavíkur
- Nauthólsvík geothermal beach
HOT TIP: Remember to shower thoroughly before getting into the pool and don't be afraid to try the hot tubs!
Stroll around Reykjavík:
A variety of shops and restaurants can be found on the main shopping street that ties the city together. At one end you will find the largest church in Iceland and the other a large glass building by the sea. There are plenty of things to explore in the city, no matter the weather.
Here are some landmarks we recommend:
- Hallgrímskirkja
- Laugavegur shopping street
- Sun Voyager
- Harpa Concert Hall
- Reykjavík Zoo and Family park
- Botanical Gardens
- Öskjuhlíð hill and hiking trails
- Grótta Lighthouse
- Viðey Island
- Perlan
HOT TIP: At the top of Hallgrímskirkja church and Perlan glass dome, you can get a great 360° view of the beautiful city and it's surroundings!
Visit museums:
There are dozens of interesting exhibitions and museums within walking distance of each other. Whether you are interested in modern art, history of Iceland, glaciers or aurora borealis, there are plenty of things to choose from!
Here are some interesting places to visit:
- Elding's Wildlife Exhibition
- Saga Museum
- Maritime Museum
- Reykjavík Art Museum
- Aurora Reykjavík
- Lava Show
- FlyOver Iceland
- Settlement Exhibition
- Perlan - Wonders of Iceland
- Icelandic Phallological Museum
HOT TIP: The Reykjavík City Card offers free entry and discounts to a great selection of museums and galleries in Reykjavík!
Grab a meal / drink:
Whether you want to try some local food or sit down for a coffee, you won't be disappointed with the options available to you. There are many restaurants in the city centre that offer a variety of good food.
Here are some bars and restaurants you can go to:
- Höfnin Restaurant
- Bæjarins Beztu
- Slipp Barinn
- 101 Harbor
- Reykjavík Fish
- Forréttabarinn
- The Coocoo's Nest
HOT TIP: Remember to choose a whale friendly restaurant while travelling in Iceland! Most Icelanders never eat whale meat, why should you?
Join one of our partners tours:
Visit three of Iceland’s beautiful natural landmarks in the same day. Gullfoss, Geysir and Þingvellir are some of Iceland's most famous landmarks and are easily reached from the capital.
Take a walk through northern lights mythology and science, learn the expert tips for the perfect Aurora hunt, and experience a unique collection of mesmerising Auroras in our cinema.
Riding the wonderful Icelandic horse in hardened lava fields and beautiful nature is something you have to experience at least once in your life!
Just beyond Reykjavik lies a stunning and dramatic natural playground which acts as the perfect setting for your quad bike fun. A fun and easy tour for the whole family!
The mesmerising Northern Lights is sight that will not be forgotten. It's simple; nothing says “Icelandic Winter” like the idea of hunting the Aurora Borealis.
Take a bus tour with City Sightseeing and explore Reykjavík at your leisure, with the opportunity to hop on and off at conveniently located bus stops.
Need more information?
The schedule and prices that are published on our website are subject to change without notice. To see current and up to date availability, please have a look at the booking calendar for individual tours. Note that all rates quoted are based on current purchasing prices in Iceland.
What is the right season to see whales?
Whales and dolphins tend to stay in the vicinity of Iceland year round, so there really is no 'right season'. Summer season is when the wildlife is most abundant but each year the availability of food in our waters change and with that so does the number of whales. As we have close to two decades of experience whale wathing in the
ALMENNT: Þessir skilmálar eiga við um kaup á þjónustu á vefslóðinni www.elding.is sem er rekin af Elding Hvalaskoðun Reykjavík ehf. Skilmálarnir fjalla annars vegar um réttindi og skyldur Eldingar og hins vegar réttindi og skyldur kaupenda.
Þarftu..
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